The Agency's Performance

Efficient and effective delivery of infrastructure projects.

Greater participation of medium and small businesses through best-practice procurement processes.

Sustainable development through strategic transport and infrastructure delivery.

Local participation policies for procured services.

Improved governance and investment decisions.

Rejuvenation and growth through the reuse of existing buildings and assets.

Public transport services that meet community needs.

Improved community engagement across major projects.

Service SA providing enhanced customer service through ongoing and expanded digitisation.

Maximising efficiency of programs and services.

More efficient and safe movement of local, interstate, and international freight.

Completed a detailed submission on a new initiative for Adelaide Inner Ring Route capacity improvements for inclusion on the Infrastructure Australia Infrastructure Priority List.

Progressed the Transport Network Planning Studies Program, including starting consultation on Road Corridor Planning Studies being undertaking along six key Adelaide road corridors.

Commenced consultation on the draft 2022-2032 Cycling Strategy for South Australia, which outlines the vision for cycling in South Australia to guide future investment, expand and improve cycling infrastructure and support a safe and convenient environment for riding.

Commenced a review of the Torrens to Darlington Project.

Continued to develop business cases and participate in governance assurance reviews on projects for assessment by Infrastructure South Australia.

Passenger services returned to the newly electrified Gawler rail line on 12 June 2022, with the majority of works on upgrades to refresh 14 train stations along the line also completed.

Introduced the first of the 12 new electric trains into service.

Completed the Golden Grove Park ‘n’ Ride, making public transport easier to access for people living in the north eastern suburbs.

Expanded the metropolitan boundary of the greater Adelaide region for point-to-point passenger transport services so metropolitan-based taxies, chauffeur and rideshare vehicles can operate in the Adelaide Hills and Mount Barker Council regions.

Expanded the e-scooter trial to cover the City of Unley Council area.

Continued to respond to the many challenges of the COVID-19 pandemic, including impacts on staff, public transport services, and project timelines.

Repaired and reopened regional and outback roads following heavy rain and extensive flooding in early 2022, reconnecting communities and restoring freight movement of essential supplies across the nation.

Refurbished selected Service SA centres, extending the range of transactions that can be completed online, and improving the online customer service.

Finalised the new contract for SeaLink to deliver cheaper fares, new vessels, and more services for Kangaroo Island.

Introduced a new multi-provider model for rideshare vehicle inspections to offer taxi, rideshare and chauffeur operators greater choice of inspection price, location, and availability.

Completed the West Beach Boat Ramp Upgrade in January 2022, and commenced works on the Kingscote Jetty Upgrade and dredging of Port MacDonnell.

Continued to deliver various programs of work to resurface and rehabilitate inner urban roads and reseal and rehabilitate rural roads.

Completed the Reform of Across Government Facilities Management Arrangements, with the new arrangements coming into effect on 1 December 2021.

Undertook risk analysis to prioritise the program of stimulus funded road safety works on high-traffic regional road corridors that include shoulder sealing, Audio Tactile Line Marking, pavement rehabilitation, junction lighting and other improvements, and the installation of safety barriers.

Opened the new Granite Island Causeway at Victor Harbor, improving access to the island and safeguarding the future of this iconic tourist destination.

Completed and opened the new section of the Joy Baluch AM Bridge at Port Augusta in May 2022.

Opened the Port Wakefield Overpass to traffic in December 2021, removing the intersection known as “crash corner” to ultimately provide a safer, faster, and less congested journey for the thousands of people who travel between Adelaide and Yorke Peninsula.

Completed major pavement rehabilitation works on the South Eastern Freeway between the Glen Osmond Tollgate and the Crafers Interchange, the first major asphalting works along this section in more than 20 years, and the freeway’s intersection with Cross, Portrush and Glen Osmond Roads.

Completed the second and final stage of the Golden Grove Road Upgrade Project, resulting in improved road safety, traffic congestion and public transport travel time outcomes on a
6.4 kilometre section of Golden Grove Road.

Continued work on the Ovingham Level Crossing Removal Project, with the new Torrens Road bridge opened to traffic in June 2022.

Completed upgrades at the intersections of Main North Road and Nottage Terrace; Portrush and Magill roads; Grand Junction, Hampstead and Briens roads; and Main North, Kings and McIntyre roads.

Commenced major works at the intersections of Cross and Fullarton roads and Glen Osmond and Fullarton roads; and prepared for the start of major works at the intersection of Nottage Terrace and North East Road.

Commenced major works on the Main South Road and Victor Harbor Road Duplication Projects as part of the Fleurieu Connections package, and Augusta Highway Duplication Project.

Commenced works on the Old Murray Bridge Refurbishment Project and continued works on key regional highway corridors, including the Sturt, Eyre, Barrier, and Horrocks Highways.

Progressed the delivery of over 100 social infrastructure construction projects to upgrade existing and develop new schools, correctional facilities, hospitals and sporting facilities.  This included the delivery of over 60 school projects to facilitate the move of Year 7 students into high school from the start of the 2022 school year.

Launched South Australia’s Road Safety Strategy to 2031, which sets ambitious 10-year targets and will guide decision making on transport related investments with a focus on the safe movement of people throughout the State.

Implemented enhancements to the motorcycle graduated licensing scheme to improve motorcyclist safety.

Introduced the ability for immediate loss of licence at the roadside for certain dangerous road traffic offences.

Introduced legislation to reform the driver training industry, allowing greater accountability, compliance activities, and safety of novice drivers.

Re-established the State Level Crossing Advisory Committee, supporting a program of initiatives in collaboration with track owners.

The Road Safety Infrastructure Program continued to provide funding for upgrades to regional roads to achieve a 3-star safety rating.

Continued to administer the Way2Go program, a State-wide South Australian program promoting safer, greener, and more active travel for primary school students and their communities.

The THINK! Road Safety Partnership Program continued to provide opportunities to engage with the community about emerging and recurring road safety issues, promote road safety priorities and build community understanding and support for road safety measures.

Championed Aboriginal Road Safety and Driver Licensing through the On The Right Track program which promotes behavioural change to improve road safety and driver licensing outcomes for Aboriginal people in South Australia.

Worked collaboratively with South Australia Police to progress the introduction of Mobile Phone Detection Cameras.

Contributed to the development of national reforms to improve freight transport safety, efficiency and productivity, including Heavy Vehicle National Law and road vehicle standards.

The Department’s blended learning model for employees provides 70% of learning through
on-the-job experience, 20% through mentoring, coaching and networks and 10% through formal training programs.  It ensures learning and development is not only achieved through formal education and structured learning but is also reliant on experiences and exposure.

During 2021-2022, $1.2 million was invested in formal learning and development for employees with a strong focus on building capability on how we get things done to deliver results through occupation specific training and leadership development.  Our training investment has been impacted by reduced employee participation and training attendance with COVID-19 being a significant contributing factor.

78% of employees (including managers) had completed formal performance management reviews as at 30 June 2022.  The Department continues to maintain a performance culture underpinned by regular conversations between employees and managers to develop capability and review progress against performance standards and role outcomes.  In 2021-2022, the Department has had a strong focus on embedding a culture of conversation being a core component of our performance management framework.  This includes delivering a training program to employees and managers to enhance their skills to have critical conversations as well as providing resources and online tools to support employees and managers to document priorities and outcomes.

The percentage of employees participating in the 2022 Influenza Vaccination Program was 50%, a slight decrease from 2021.

The 2022 program consisted of 17 worksite sessions and was complimented by a large pharmacy voucher system.

Seven worksites utilise the onsite walk and talk service.  The traditional face to face service has an average utilisation rate of 2.4%.

The effectiveness of the program is based on feedback received through customer satisfaction surveys.  Respondents indicated that 90% were satisfied with the service provided.

The Department’s Injury Management and Return to Work Program (Rehabilitation) is administered by the Department of Treasury and Finance Work Injury Services.  The Department works in close collaboration with all parties to facilitate successful return to work outcomes for all involved.

The Department’s Early Intervention Program continues to play an essential role in ensuring injured workers get the support they need as soon as possible.

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