The PlanSA online payments option enables an individual to make a fee advice payment without having to create an online account to use the ePlanning system. All a person will need is the ‘email notification’ advising a payment is required to progress the development application or paper-based ‘Fee Advice’.
Supplied on the ‘Fee Advice’ or ‘email notification’ are two pieces of information:
- The application ID, and
- The invoice number
Both numbers are required to make an online payment without an account login.
Getting started
Open the PlanSA portal and click on the Online Payments link at the top of the page. Alternatively, from the Development applications menu, select Track and pay an application and Online Payments. Complete the following instructions to make the payment.
- Click on Online payments.
- Enter the application ID (Application number) located on the Fee Advice.
- Enter the invoice number (Fee Advice No) found on the Fee Advice.
- Confirm you are not a robot.
- Click on Get invoice details. The fee advice (invoice) details and fee description will display.
- Click Continue to payment or Back to make a correction.
- The payment gateway will open. Enter your credit card details and select Pay Now… to confirm.
Important!
Do not close the Online Payments tab until the fee payment is complete. - A Payment Confirmation screen will load to show “Your payment was successful!”, and the paid amount and Receipt Number will be displayed.
If your payment was unsuccessful, the Payment Confirmation screen will show “Your transaction has been declined”. - If you would like to print your payment confirmation, navigate to the Google Chrome Customise icon, where you can select the Print option.
