Property Service Request


Provide Agency/Business name or Lease Name or Account Number or member of the public.




(ie: 200 Victoria Square, Adelaide SA 5000)



Please include as much information as possible (eg: location of door, type of spill, entry conditions) to allow us to assess and respond in a timely manner etc.






PRIORITY LEVELS AND RESPONSE TIMES BY REGION TABLE

Region Priority 1 Priority 2 Priority 3 Priority 4
Metro & Regional Response - 1 hour
Resolved - 4 hours
Response - 1 business day
Resolved - 3 business days
Response - 5 days                  
Resolved - 7 days
Response - 50% within 5 days
All responded within 30 days
Resolved - 30 days
Remote Response - 4 hours
Resolved - 8 hours
Response - 3 business days
Resolved - 5 business days
Response - 5 days
Resolved - 7 days
Response - 50% within 14 days
All responded within 30 days
Resolved - 30 days
Isolated Response - 1 business day
Resolved - 2 business days
Response - 5 business days
Resolved - 7 business days
Response - 14 days
Resolved - 16 days
Response - 50% within 14 days
All responded within 30 days
Resolved - 30 days
Please note all priority 1 requests must be reported via the Property Services Help Desk 24-hour contact line Ph: 7133 2802

Once submitted must also call 71332802