Property Service Request

Requesting Organisation *
Provide Agency/Business name or Lease Name or Account Number or member of the public.

Name of person submitting maintenance request *

Phone number of person submitting form *

Email Address *

- Remove email

The address the fault has occurred at * (ie: 200 Victoria Square, Adelaide SA 5000)

Floor Level or location of issue *

Description of issue/maintenance required *
Please include as much information as possible (eg: location of door, type of spill, entry conditions) to allow us to assess and respond in a timely manner etc.

Asset Type *

If other please specify

Issue Type

If other please specify

Priority P1-P4 *

PRIORITY LEVELS AND RESPONSE TIMES BY REGION TABLE

Region	Priority 1	Priority 2	Priority 3	Priority 4
Metro & Regional	Response - 1 hour Resolved - 4 hours	Response - 1 business day Resolved - 3 business days	Response - 5 days Resolved - 7 days	Response - 50% within 5 days All responded within 30 days Resolved - 30 days
Remote	Response - 4 hours Resolved - 8 hours	Response - 3 business days Resolved - 5 business days	Response - 5 days Resolved - 7 days	Response - 50% within 14 days All responded within 30 days Resolved - 30 days
Isolated	Response - 1 business day Resolved - 2 business days	Response - 5 business days Resolved - 7 business days	Response - 14 days Resolved - 16 days	Response - 50% within 14 days All responded within 30 days Resolved - 30 days

Please note all priority 1 requests must be reported via the Property Services Help Desk 24-hour contact line Ph: 7133 2802

Once submitted must also call 71332802

To assist describing the issue, a file or photo may be attached

Site contact name *

Site contact email *

Site contact phone number *

Project Code

Task Code

Other Cost Code (If Applicable)