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Website accessibility

Providing our information to all users, regardless of technology or ability, is important to us.

Accessibility means content is easy to find, read and understand for everyone, including people who:

  • have impairments that affect their vision, reading ability or physical movement
  • have different literacy and education levels
  • come from non-English speaking backgrounds
  • live in areas with limited online services
  • need to use mobile devices such as tablets and smartphones.

Our Disability Access and Inclusion Plan guides our work. It lists specific actions and goals created with input from the community and our Department, aligned with the State Disability Inclusion Plan.

We strive to conform to level AA of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.2 to make our web content more accessible for everyone.

Getting help

Document formats

We realise there are some areas that still need improving. Some of our online content, such as technical documents and historical material, may not be accessible with current technology. Many of our documents are presented as PDFs (Portable Document Format). Most modern browsers will open PDFs. You can download the PDF reader software for free.

We are happy to provide information in an alternative format for those who have trouble viewing these files. If you need any documents that are not accessible, or if you encounter any problems using our websites, please contact us.

In your message, let us know:

  • what information you need
  • what webpage it’s on (the URL)
  • what format would help you
  • your name and email address.

Adjusting text size or contrast

You can adjust your device to suit your individual needs, such as making text larger and increasing contrast.

On your device

You can also find tools on your computer or mobile device to make your device easier to use: