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Facilities Management

Overview of Facilities Management Service Types

What is Facilities Management?

Facilities Management under the AGFMA involves the maintenance, management and improvement of State owned or operated assets and buildings to provide a safe and functional physical environment for all users, including the public.

As defined under ISO41011, Facilities Management is an organisational function which integrates people, place and process within the built environment, with the purpose of improving the quality of life for people and productivity of the core business.

The Facilities Management Service Provider (FMSP), Ventia, coordinates the delivery of high-quality services to ensure efficient and effective Facilities Management of all State owned or operated assets and buildings for all Participating Agencies. Ventia also works with Participating Agencies to provide proactive advice, reporting and data capture to support a strategic approach to asset management, ensuring optimal life and value realisation of assets.

What are the Facilities Management service types?

The AGFMA provides Participating Agencies with a level of optionality for the maintenance of their assets, whilst ensuring the safety and functionality of all Core Assets. Assets are categorised into Core, Agency Nominated and Out of Scope, and maintenance levels are determined by Participating Agencies during the annual Service Delivery Program process, in conjunction with the FMSP. For more information about FM service types under the AGFMA, refer to the ‘Services Scope – Sites and Assets ’ Fact Sheet.