Skip to main content

Frequently Asked Questions

This page answers some of the most common questions about:

  • workzone traffic management (WZTM) training and courses
  • getting a WZTM card
  • approved training providers.

Workzone traffic management training

Who needs to be trained in workzone traffic management?

The WZTM training course provides training for all workers who are required to work on roads. This ensures that:

  • workers are aware of their responsibilities and legal obligations
  • workers know how and when to use traffic control devices
  • we provide a safe working environment for all.

In South Australia, the Department for Infrastructure and Transport oversees WZTM training.

At least one worker must carry a current WZTM card at all times when workers are present at a worksite.

Do I need training to submit a traffic plan?

To gain access and submit traffic plans to our Roadwork Portal, you must have a current WZTM card. You can get a WZTM card after you have successfully completed WZTM training.

Once you have a WZTM card, fill out the New user application form and submit the form to DIT.Roadworks@sa.gov.au.

After you have successfully registered, you can apply for roadworks permits through the Roadwork Portal.

More information about roadworks permits is available through the Roadwork Portal.

What are the prerequisites for the course?

Please discuss prerequisites with an approved training provider.

How much does the course cost?

The cost of WZTM courses can vary between approved training providers.

Please contact an approved training provider for further course information, including dates and costs.

Are the training courses available in regional areas?

Yes, please contact an approved training provider for information about course dates and locations.

Are interstate qualifications recognised in South Australia?

Contact an approve training provider for clarification. Click here for approved training provider list.

Do I have to complete a refresher course?

Yes, all WZTM cardholders must complete a refresher course every three years with an approved training provider.

To qualify for a refresher course, you must meet the following criteria:

  • Your WZTM card has not expired or passed the renewal date.
  • You hold the current units of competency required in South Australia.
  • You can demonstrate that you have current work experience (for example, you have worked at TTM Group in the past 6 months).

Please note:

  • All South Australian WZTM cards are valid for three years and display a renewal date.
  • It is the cardholder’s responsibility to complete a refresher course before the renewal date.
  • If your card has expired or passed the renewal date, you will need to complete the full, initial WZTM training course.

If you have any queries, please contact DIT.TASSAdminSupport@sa.gov.au.

Workzone traffic management card

What is a workzone traffic management card?

After successfully completing the WZTM training course:

  • a permanent WZTM card will be ordered and dispatched to the cardholder. This card includes WZTM card number and renewal/expiry date.
  • a temporary WZTM card will be issued by the approved training provider who has conducted the training. This temporary WZTM card is valid for 60 days and provides evidence that the cardholder has successfully completed the required training to work as a Traffic Controller. Once the permanent card has been received, this temporary card must be destroyed.

Both cards act as evidence that the cardholder:

The card and proof of identity:

  • must be carried at all times that the holder is engaged at a work area or site
  • must be presented immediately upon request by a DIT officer or other authorised person.
What if I have not received my card?

After you have successfully completed the WZTM training course, a WZTM card will be posted to the postal address you provided.

If you do not receive your WZTM card six weeks after you've completed your WZTM training course, please email us at DIT.TASSAdminSupport@sa.gov.au.

To avoid delays in receiving your card, please ensure that you have provided your correct postal address to the organisation you are completing your training with.

What if my card has incorrect details?

If there are any incorrect details on your WZTM card, please email DIT.TASSAdminSupport@sa.gov.au.

What if my card is lost or stolen?

If your WZTM card is lost, stolen or damaged, please:

  1. complete the Request a replacement WZTM card (lost, stolen, damaged) form (PDF, 239 KB)
  2. email the form to DIT.TASSAdminSupport@sa.gov.au.
What if I have changed my name?

If you have changed your name, you will need to have a new WZTM card issued. Please:

  1. complete Request a replacement WZTM card (change of name) form (PDF, 241 KB)
  2. email the form to DIT.TASSAdminSupport@sa.gov.au.

Approved training providers

What is an approved training provider?

An approved training provider is a registered training organisation that has been approved by the Department for Infrastructure and Transport to deliver WZTM training for South Australia.

Please refer to the list of approved training providers.

How do I become an approved training provider in South Australia?

To apply to become an approved training provider in South Australia, you must first be a registered training organisation that:

Registered training organisations that wish to apply to become an approved training provider must:

  • request and complete a prequalification application
  • provide copies of supporting documents with the prequalification application, including:
    • Training and Assessment Strategy (TAS) for required units
    • course presentation and material
    • explanation about how practical training will be conducted (you can provide this detail in your TAS)
    • insurances, including:
      • public liability not less than $10,000,000 per occurrence and unlimited in the aggregate
      • professional indemnity not less than $5,000,000 per occurrence and unlimited in the aggregate.

For further information, please email DIT.TASSAdminSupport@sa.gov.au.