P2P Industry Update #104
Passenger Transport Newsletter #104 – 27 October 2026
To support industry, the Department for Infrastructure and Transport (the Department) publishes a quarterly newsletter on key topics for the Point-to-Point industry.
In this issue:
- Annual metropolitan taxi licence fee and MySAGOV renewal process
- Changes to driver accreditation
- New Disability Transport Standards now in effect
- Passenger Transport Standard Committee outcomes
Annual metropolitan taxi licence fee and MySAGOV renewal process
In December 2025, we introduced annual taxi licences, with taxi operators transitioning from perpetual taxi licences to annual licences between 8 December 2025 and 30 April 2026.
From 1 December 2026, an annual licence fee of $114 will apply.
Taxi licence holders can now renew their metropolitan annual taxi licence for 12 months online through their authorised mySAGOV account. Renewals can also be lodged in person at any Service SA Centre or by contacting Service SA on 13 10 84 to make payment.
To make an online renewal payment, licence holders must hold a current metropolitan annual taxi licence (not expired) and have no changes to their licence or booking service provider details.
Additionally, online renewal is only available if:
- the licence holder’s operator accreditation is current; and
- there are no suspensions or revocations on the account.
Changes to driver accreditation
From 1 December 2026, an annual driver accreditation fee ($30) and card issuing fee ($22) for each renewal period will be introduced.
The maximum duration that driver accreditation may be issued has increased from three to five years (subject to the expiry of the driver’s Working with Children Check and driver’s licence).
Where an applicant is unable to meet the requirements for a full year of accreditation, such as their Working with Children Check expires before the end of the requested accreditation period, a shorter accreditation period of between six and 11 months may be granted. Any new accreditation or renewal issued for a period of between six months and one year will attract the same fee of $52 (inclusive of card issue fee).
For periods of accreditation that are one year or greater, accreditation will be issued for full-year periods only. More information will be provided on your renewal form.
The fee for issuing a replacement accreditation card for one that has been lost or damaged, or that is required to record a variation to the accreditation, will be reduced from $76 to $22 in line with the new accreditation card issue fee.
Applications for new driver accreditation or renewal of driver accreditation may be lodged with all supporting information in person at any Service SA Centre.
New Disability Transport Standards now in effect
New national accessibility standards are now in effect, supporting more accessible and inclusive transport services for people with disability across Australia. The Australian Government's updates to the Disability Standards for Accessible Public Transport 2002 introduce changes relating to disability awareness training, accessible passenger information, and the design of transport services and infrastructure.
The changes are relevant to a range of public transport services, including taxis. For the point-to-point passenger transport industry, the reforms place greater emphasis on disability awareness training and accessible customer service, helping to improve transport outcomes for passengers with disabilities. Transition periods apply to many of the new requirements, including a five-year transition period for the new training requirements applying to existing services.
The reforms also introduce new accessibility requirements for transport infrastructure, including taxi ranks and passenger loading zones. Many infrastructure-related changes will be implemented progressively over time, with some transition periods extending to 10 years.
The Australian Government has published guidance material and other resources to assist operators and providers in understanding the reforms and associated implementation timeframes. We encourage operators, booking service providers and drivers to familiarise themselves with the changes and available guidance materials. Further information is available at infrastructure.gov.au/transportstandards.
Passenger Transport Standard Committee outcomes
The following outcomes were finalised by the Passenger Transport Standards Committee in the second quarter of 2026:
- Driver fined and disqualified from holding accreditation for a period of two years and referred for training for misuse of the South Australian Transport Subsidy Scheme (SATSS), recovering more than the legal fare, engaging in dishonest conduct and bringing the industry into disrepute on multiple occasions.
- Driver permanently disqualified from holding accreditation following three incidents of engaging in dishonourable conduct and bringing the industry into disrepute and several other breaches under the Passenger Transport Act 1994 and Regulations.
- Driver had accreditation revoked and disqualified from holding accreditation for a period of one year and referred for training for failing to treat customer with honesty, engaging in dishonest conduct and failing to take the shortest route on multiple occasions.
- Driver permanently disqualified from holding accreditation for failing to activate the meter, recovering more than the legal fare, engaging in dishonest or dishonourable conduct and bringing the industry into disrepute on multiple occasions.
- Driver fined for failing to treat customer with honesty, engaging in dishonest conduct and failing to take the shortest route on multiple occasions.
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