Maintenance enquiries for government employee housing

If you live in Government Employee Housing, you can report a maintenance issue using our online form.

If you cannot complete the form, call 08 7133 2800 between 9:00 am and 5:00 pm, Monday to Friday.

Report an issue and request maintenance

After-hours Emergency Maintenance

Government-owned properties

For tenants residing in government-owned properties, call 08 7133 2800 outside business hours if:

  • your immediate health, safety or security is at risk
  • urgent action is required to prevent damage to the property

The after-hours service is available:

  • 5:00 pm to 9:00 am on weekdays
  • 24 hours a day on weekends and public holidays

After-hours emergency maintenance calls for government-owned properties are managed by Ventia, GEH's facilities management service provider.

All after-hours call-outs are treated as emergency requests and attract a higher contractor call-out fee. If the issue is assessed as a non-emergency, such as a dripping tap or another routine maintenance issue that can safely wait until the next business day, you may be charged the call-out fee.

Leased properties

If you reside in a leased property, emergency maintenance issues must first be reported to the property's:

  • leasing agent, or
  • landlord

Their contact details are provided in Section 48 of your Residential Tenancy Agreement.

Once you have reported the issue to the leasing agent or landlord, you must also notify GEH by submitting the online maintenance request form or emailing DIT.GEHHelpdesk@sa.gov.au. This allows GEH to monitor the matter and follow up where required.

For non-urgent maintenance issues, submit a maintenance request online or contact the GEH Maintenance Helpdesk during business hours.

Report the issue

Furniture replacements

If you live on the APY Lands and need replacement furniture, complete the Furniture Order Form (PDF, 1.0 MB).

The Agency's authorised delegate must approve this form before sending the request to Government Employee Housing.

Learn more

Contact us

Government Employee Housing – Maintenance enquiries

Email: DIT.GEHHelpDesk@sa.gov.au

Phone: 08 7133 2800