Our courses

Our courses are only for Departmental employees. Where possible, we will provide training that's nationally accredited.

Download a copy of each course for more details.

Course	Code	Description
Certificate IV in Train Driving (Urban Electric) (PDF, 701.4 KB)	TLI42622	This qualification is for people who want to work as train drivers. You will learn skills and knowledge you need for specialised tasks or functions as a train driver. This includes learning how to handle different scenarios within your responsibility.
Certificate II in Rail Customer Service (PDF, 697.9 KB)	TLI22321	This qualification is for people who want to work in rail customer service. You will learn what you need to know about rail operations and customer service. This includes how to perform various tasks that follow set routine or procedures to a high standard.
Uphold the Values and Principles of Public Service (PDF, 704.7 KB)	PSPETH006	This qualification is for anyone who works in public service roles. You will learn the performance outcomes, skills and knowledge needed to act ethically. For example, using public resources responsibly and following ethical standards in your work relationships.

Course

Code

Description

Certificate IV in Train Driving (Urban Electric) (PDF, 701.4 KB)

TLI42622

This qualification is for people who want to work as train drivers.

You will learn skills and knowledge you need for specialised tasks or functions as a train driver. This includes learning how to handle different scenarios within your responsibility.

Certificate II in Rail Customer Service (PDF, 697.9 KB)

TLI22321

This qualification is for people who want to work in rail customer service.

You will learn what you need to know about rail operations and customer service. This includes how to perform various tasks that follow set routine or procedures to a high standard.

Uphold the Values and Principles of Public Service (PDF, 704.7 KB)

PSPETH006

This qualification is for anyone who works in public service roles.

You will learn the performance outcomes, skills and knowledge needed to act ethically. For example, using public resources responsibly and following ethical standards in your work relationships.